Terms and Conditions for Submanglam

Welcome to Submanglam!
By using our services, you agree to the following Terms and Conditions. Please read them carefully.

1. General

  • These Terms apply to all rentals, purchases, and services provided by Submanglam.

  • By placing an order with us, you agree to be bound by these Terms.

2. Rental Services

  • All rental clothing remains the property of Submanglam.

  • Customers must handle rented clothing with care and return it in the condition received, excluding normal wear.

3. Booking and Payment

  • Full payment must be made at the time of booking or as per agreed terms.

  • We accept [mention payment methods like UPI, cards, net banking].

  • Booking confirmation will be sent via email, SMS, or WhatsApp after payment.

 

4. Cancellation and Refund Policy

  • Cancellation by Customer:

    • If canceled 7 or more days before the rental date: 90% refund.

    • If canceled 3-6 days before: 50% refund.

    • If canceled less than 3 days before: No refund.

  • Cancellation by Submanglam:

    • Full refund will be provided if we cancel due to unforeseen circumstances.

5. Delivery and Return

  • Delivery and pickup charges may apply based on location.

  • All items must be returned on or before the agreed return date.

  • Late returns will attract additional charges per day (to be informed during booking).

6. Damages and Loss

  • Any damage, loss, or permanent stains to the clothing will incur additional charges based on repair or replacement cost.

  • Minor wear and tear are acceptable, but major damage will be evaluated by Submanglam’s team.

7. Use Restrictions

  • Our clothing is to be used solely for personal events like weddings, parties, photoshoots, etc.

  • Use for unlawful purposes is strictly prohibited.

8. Changes to Terms

  • Submanglam reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting.

 

9. Contact Us

For any questions or clarifications regarding these Terms, please contact:

Submanglam
Email: support@submanglam.com
Phone: +91 9506221160